Kensington - All you need to know - Flipbook - Page 21
19
• Access to the many events and activities that Riverstone organises for residents
• A resident portal where residents can make reservations, ask us questions and provide
feedback. Residents can also arrange deliveries and receive information about events
and promotions at Riverstone Kensington
• Emergency call system, estate management system and building management
system installed. We do this to make sure Riverstone is a safe and secure place
for residents
Health and wellbeing
• Access to the Riverstone Wellbeing services, including the Wellbeing team comprising
of Wellbeing Ambassadors and Fitness instructors
• An annual wellbeing conversation with the Riverstone Wellbeing team, with a
personalised health and 昀椀tness plan
• Supporting residents to access all aspects of healthcare such as GPs, physiotherapy
and hospital care
Management
• Twice a week bin collections from your apartment
• Housekeeping services for the communal areas
• External apartment window cleaning service
• Professional landscaping and gardening
• Upkeep and testing of all lifts, plant, electrical installations, 昀椀re and life safety systems
and other equipment in the communal areas, such as smoke detectors, 昀椀re alarms
and extinguishers
• Utilities costs for the communal areas
• Wi-Fi internet access in each apartment as well as in communal areas
• Buildings insurance, public liability insurance and employers’ liability insurance
• Estate service charge payments. We make these to our landlord for the upkeep of the
common areas of the wider estate in which Riverstone Kensington is located
• Management fees for Riverstone’s head o昀케ce support services
• Carrying out Disclosure and Barring Service checks on all Riverstone employees
• Training for on-site team
