Kensington - All you need to know - Flipbook - Page 37
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13.
Is Riverstone a care home?
No, Riverstone is not a care home. And choosing to live at Riverstone means that you
should hopefully never need to move into a care home. Our unique Wellbeing service
supports you to stay strong as you age – with the aim of adding life to your years - and
also means that you are less likely to need personal care than if you’d stayed in your
previous house.
Even if you do need to have a signi昀椀cant amount of support and care, all of this can
be provided at Riverstone. You can stay living in your own apartment, and remain part
of your community. This is why we work with a number of respected nursing and home
care providers to make sure that any needs you have can be supported. Our wellbeing
team would work with you and your family to set up the exact package you need.
Despite this, however, there might be exceptional circumstances when care at home will
not ensure your safety and wellbeing at Riverstone. With the support our partners can
o昀昀er, we believe that this should rarely happen but if it does, Riverstone will work with
you and the people that matter to you to 昀椀nd a solution that is in your best interests.
14.
Will I have access to care at Riverstone Kensington?
Our relationships with expert care and nursing providers means you have access to high
quality 24/7 support should you need it. This can be tailored to match your changing
needs in the comfort of your own home. Please note, care costs are not included in the
Membership Fee or the Deferred Fee and are paid for separately. Please ask to speak to
one of our Wellbeing Ambassadors for more information.
15.
Does the Membership Fee cover my household contents insurance?
No, the Membership Fee does not include home contents insurance. You will need to
arrange this yourself.
