Kings Road Park - All you need to know - Flipbook - Page 20
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What is not included within the Membership Fee?
Costs of the normal running of your apartment are not included in the Membership Fee.
The Membership Fee does not cover certain on-demand services such as:
• Personal support or home-care packages. Our Wellbeing team can provide more
information on the range of care our partners provide
• Lifestyle and concierge services (including apartment cleaning, laundry services,
spa treatments and some 昀椀tness classes and certain events)
Full listings of the on-demand services and prices are available on request.
What if i need care?
All Riverstone residents can make use of personal support and care services, provided
by selected expert partners. You can choose anything from one-hour visits, to 24-hour
live-in care, all in the comfort of your own home. You can access as little or as much
help as you need, depending on how your needs change over time.
We do not include the cost of these services in the Membership Fee or Deferred Fee.
This means you pay for these services as and when you need to. Our wellbeing
ambassadors can provide you with the information you may need.
What are the apartment running costs?
You will pay the following ongoing running costs of your apartment:
• Utilities – paid directly to the energy and service providers. Hot water, heating and
cooling at Riverstone King’s Road Park is provided by a District Heating and Cooling
(DH&C) system. All residents have to use this. Usage will be billed to each individual
apartment under a direct agreement with a utility company provider.